蒙城汇
标题:
知名信息公司加拿大CGI公司招聘服务台RTAC，待遇丰厚，带你走向成功之路！
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作者:
蒙特利尔求职招聘
时间:
2018-3-16 09:30
标题:
知名信息公司加拿大CGI公司招聘服务台RTAC，待遇丰厚，带你走向成功之路！
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● 招聘公司：加拿大CGI公司
点击申请
● 申请链接：
http://cgi.njoyn.com/cgi/xweb/Xweb.asp?tbtoken=bV9cRFUSNhN6YC4lLkAuJF4HMCBJEls8AnldclRZbydQJV8RDhZcW0MYUUFucWV2PApXVRVSSD5l&chk=dFlbQBJf&clid=21001&Page=jobdetails&jobid=J0318-0208&utm_source=Indeed&utm_medium=organic&utm_campaign=Indeed
● 招聘职位：
服务台RTAC
（
Service Desk RTAC
）
● 工作内容：
Work in a technical support center providing telephone assistance to corporate clients;
Record incidents reported by clients; support the client through the problem solving process;
Escalate the incident to a higher level, if applicable;
Work in close collaboration with specialized technical teams;
Respond to common technical incidents and support requests by providing a resolution or promptly allocating unresolved tickets appropriately;
Perform limited support actions remotely;
Maintain and monitor ticket records and advise relevant support teams of actions taken;
Ensure that incidents and requests are handled according to agreed-upon procedures.
● 工作要求：
熟悉Windows 7、8、10操作系统；
熟练使用Microsoft Office系列办公软件；
掌握第二语言(例如：法语、西班牙语和葡萄牙语)；
拥有在相关学科或同等工作经验的高等教育经历；
拥有提供技术支持的相关经验。
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扫描下方二维码获取更多招聘信息
招聘资讯联系小编发布
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